Store Policies
Payment Terms
PayPal, Credit/Debit Card, Wire Transfer in USD, Company Check, or Personal Check. If the purchase is paid for with a check without a letter of guarantee from your bank, the item will not ship until the check clears.
Domestic
Shipping
• We ship using USPS, UPS, and FedEx. The carrier is selected at our discretion.
• Unless an item is marked as Free Shipping, shipping rates apply to the
contiguous United States.
• For an accurate shipping quote, please enter your ZIP code (or country) and
item quantity in the shipping tab.
• Expedited services (Next Day or Second Day Air) are available upon request.
Contact to discuss.
• Shipping costs paid at checkout are final. Partial refunds on shipping charges cannot be issued.
• Orders paid before 9:30 AM (EST) typically ship the same business day.
• Large items requiring LTL freight generally ship the next business day.
• Oversized items requiring flatbed transport will ship once a truck is secured
(usually 3-5 business days).
• For items requiring freight courier service, buyers must contact us to request
an invoice prior to shipment.
Freight
Shipping
• Please do not submit payment for freight items until freight charges have been
added to your invoice. BGI does not automatically apply freight costs.
• To receive a freight quote, please contact us by phone or message with the
following details:
Delivery Location – Is this a commercial or residential address?
Access – Will delivery be made to a dock or a ground-level door?
Equipment – Will a forklift be available at delivery?
Lift Gate Requirement – Will you require a lift gate? (Please note: freight
charges can significantly increase if a lift gate is added after scheduling.)
Company Information – Name, contact person, and phone number.
Full Shipping Address – Include all necessary delivery details.
• If you choose to arrange your own freight, BGI will palletize your item(s) the
business day after payment is received and provide the shipment’s weights
and dimensions. The buyer is responsible for:
• Scheduling the carrier
• Providing BGI with a Bill of Lading (BOL) prior to pickup.
• Ensuring the BOL is received by BGI before the truck arrives for pickup.
• BGI will palletize, band, wrap, and load most items free of charge.
• Additional charges may apply for custom pallets, skids, or crates for LTL
freight. Please contact us with the item number or SKU for an estimate on
specialized packaging or crating services.
Local
Pickup
• Customers are welcome to arrange local pick-up by appointment.
• BGI will palletize, band, wrap, and load most items free of charge.
• Charges may apply for custom pallets, skids, or crates. Please contact us in
advance for an estimate on additional packaging or crating services.
International
Shipping
• We ship worldwide. Please note that all international shipments must clear
customs, which may cause delays.
• BGI will not mark items as gifts or assume responsibility for any customs
fees; All duties, taxes, brokerage fees, and additional international shipping
costs are the responsibility of the buyer.
Returns, Refunds and Exchanges
We offer a 15-day return policy (excluding manuals and items sold AS-IS, as noted in individual listings).
To initiate a return:
• Contact us within 15 days of receiving your item, providing the product
information, transaction number, and reason for return (for
recordkeeping only).
• Wait for Return Authorization and instructions before shipping the item
back.
• Return the item with all original parts, manuals, and components in the
same condition as shipped.
Refunds & Exchanges:
• Upon inspection and confirmation of condition, we will issue a full refund of
the purchase price or, if preferred and available, provide a replacement item.
• In certain cases, a partial refund may be mutually agreed upon in lieu of a full
return.
• Refunds and exchanges are only processed once the original item is received.
• Please note: shipping charges to and from the customer are not covered under
our return policy.
• For any questions regarding returns, please include the item number and a
brief description of your issue when contacting us.
Terms and Conditions
Seller is in the business of selling new and used goods, machinery and equipment (hereinafter collectively referred to as "the goods"). Unless otherwise specifically agreed to in writing by BGI
No Warranty. All machinery, equipment, merchandise and other items (the "Goods") are sold on an "AS IS/WHERE IS" basis with no warranties or representations whatsoever either expressed or implied including but not limited to any representation or warranty relating to title, possession, quiet enjoyment or the like in regard to such Goods. Neither BGI nor the consignor makes any warranties or representations of any kind or nature with respect to the property or its value, and in no event shall they be responsible for correctness of description, genuineness, attribution, provenance, authenticity, authorship, completeness, condition of the property or estimate of its value. No statement (oral or written) in the catalog, online description, or elsewhere shall be deemed such a warranty or representation, or any assumption of responsibility. Prospective buyers are urged to contact BGI directly for detailed information regarding any item. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY are expressly disclaimed. Please inspect all items before bidding or purchasing. No sale shall be invalidated and BGI shall have no liability for a miss-description of any article or item whether contained in a catalog, online description, advertisement or otherwise. Descriptions have been prepared for guide purposes only and shall not be relied upon by the Buyer for accuracy or completeness. Buyers shall be deemed to have relied entirely upon their own inspections and investigations.
SELLER FURTHER HERBY DISCLAIMS ALL IMPLIED WARRANTIES OF ANY KIND INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR INTENDED USE.
Seller makes no Representations that said goods comply with any Federal, State or local law, requirements or standards; and Buyer assumes the entire risk as to all of same upon Buyer taking possession of the.
Seller makes no representations as to the quality, condition, danger, adequacy of warning labels, adequacy of installation or operating manuals, performance, safe operation of, or latent or unknown defects respecting the goods; and Buyer assumes the entire risk as to all of same upon Buyer taking possession of the goods.
Seller also states, and Buyer acknowledges, that the goods may bear or contain hazardous chemicals or materials which may be indirectly or directly hazardous to life, to health, or to property; and Buyer assumes the entire risk as to all of same upon Buyer taking possession of the.
Buyer's decision to purchase goods shall be based solely upon Buyer's judgment as to the suitability of said goods for Buyer's intended uses and Buyer is advised to conduct or obtain is own pre-purchase inspection of the goods.
Buyer agrees to defend, indemnify and hold harmless Seller, its directors, employees and other agents and representatives from and against any and all liabilities, judgments, claims, settlements, losses, damages, penalties, obligations and expenses (including attorney's fees and expenses and other professional fees and expenses), incurred or suffered by any persons or entities arising from, by reason of, or in connection with any loss, damage or injury to person, entity or property arising from, by reason of, or in any way connected to the goods sold.
Buyer acknowledges that his sole and exclusive remedy shall be limited to return goods and repayment of the price or to repair and replacement of nonconforming goods or parts.
All sales are for cash or certified funds paid in full to Seller prior to delivery to release of the goods to Buyer. Further, all sales are final, subject to Seller's sole and absolute discretion to accept return of the goods within (15) days of sale upon terms suitable to.